Xero Errors
Required & Recommended
Not Required
Your Decision
Common Errors
ERROR creating Xero invoice: ErrorNumber: 10 ErrorType: ValidationException Message: A validation exception occurred Detail: Item code ‘XXXX′ is not valid
Please make sure the inventory item is set up correctly, you can view this Xero guide for help. For example, the error will state a product that is incorrectly trying to be sent across and this can be seen in the error message. If you need further help, please contact us and we can take a look.
ERROR creating Xero invoice: ErrorNumber: 14 ErrorType: PostDataInvalidException Message: Xml for post data was invalid, An error occurred while parsing EntityName. Line 1, position 292. Detail: None
The following error typically occurs due to information on the Custom Fields or Order details. In most cases whilst dealing with this, it's the & within Custom Field functionality, and as such it's because the Xero connector is unable to parse the value. In replacement, I recommend simply putting and, though an alternative to this could've been to use the encoded version & as the XML > Xero API expects XMLEncoded elements. (If & was used, you'd get the & symbol output on Xero's end)
ERROR creating Xero invoice: ErrorNumber: 10 ErrorType: ValidationExeception Message: A validation exception occured Detail: Invoice # must be unique.
If this error occurs, we highly recommend that you reach out to us as it requires further research into logs in order to figure out where the problem lies.