FAQs

Required & Recommended

Not Required

Your Decision

You can view our Frequently Asked Questions below, these questions cover all clients.

My Software/Plugins won’t update

Your license might not be connected or could have expired. Check with your Software Updates, Billing, and/or Technical Support contact to investigate the issue

An element on my website isn’t working like it used to
My email is not sending and/or receiving.
My email is going to “spam”.
I’m getting emails (or calls) telling me there is a problem with my website.
My website is not loading
My website is loading very slowly.
My website has a security warning
My website is redirecting to a different website.
Oops! i made a mistake, can I “undo” my changes?